Privacy Policy

1. Data Controller

Visit Tickets
Website: visit-tickets.com
Email: [email protected]

2. Data Collected

Visit Tickets is an information website. We do not directly collect any identifiable personal data, as we do not manage any registration, user accounts, or bookings.

2.1 Automatically Collected Data

When browsing Visit Tickets, we may automatically collect:

• Browsing data: Pages visited, visit duration, browser type, operating system
• IP address: Used only for security and anonymous statistical analysis
• Cookies: See dedicated section below

2.2 Data Transmitted to Our Partners

When you click on a link to GetYourGuide or Tiqets:

• You are redirected to their website
• An affiliate cookie may be placed by the partner
• Data you enter (name, email, payment) is only collected by the partner

Visit Tickets receives no personal data about your bookings (name, email, credit card, etc.). We only receive an anonymous sale confirmation for commission calculation.

3. Use of Data

Automatically collected data is used for:

• Site improvement: Analyze which pages are most viewed, identify technical issues
• Security: Detect and prevent abuse, attacks, or fraud attempts
• Anonymous statistics: Understand our audience (countries, devices used) without identifying individuals
• Affiliation: Track clicks on our partner links to receive our commission

4. Cookies

Visit Tickets uses cookies to enhance your experience. A cookie is a small text file stored on your device.

4.1 Types of Cookies Used

4.2 Cookie Management

You can control and disable cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies

Note: Disabling all cookies may affect site functionality.

5. Data Sharing

Visit Tickets does not sell, rent, or share any personal data with third parties, except:

• Affiliate partners: GetYourGuide and Tiqets receive anonymous browsing data via affiliate cookies
• Legal obligations: If required by law or court order
• Technical services: Web host (O2switch) - only access to server logs for maintenance

6. International Transfers

Visit Tickets uses services that may involve data transfers outside the European Union:

• GetYourGuide: German company, data stored in EU
• Tiqets: Dutch company, data stored in EU
• Matomo: Analytics solution hosted in France, 100% French data

7. Data Retention

• Server logs: Retained for maximum 12 months
• Analytics cookies: Variable duration depending on type (see table above)
• Affiliate data: Retained by partners according to their own policies

8. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Right of access: Request what data we hold about you
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to object: Object to processing of your data
• Right to data portability: Receive your data in a usable format
• Right to restriction: Limit processing of your data

How to exercise your rights:

Send an email to [email protected] with:

• Your specific request
• A copy of your ID (for verification)

We will respond within 30 days maximum.

Important: For any data related to your bookings (name, email, payment), contact GetYourGuide or Tiqets directly. Visit Tickets does not hold any of this information.

9. Security

We implement technical and organizational measures to protect data:

• HTTPS: Secure connection across the entire site
• Secure hosting: Servers with anti-intrusion protection (O2switch, France)
• Restricted access: Only authorized personnel access systems
• Regular updates: Software and plugins kept up to date

10. Minors

Visit Tickets is intended for adults capable of booking travel. We do not knowingly collect data from persons under 16 years of age.

If you are a parent and believe your child has provided us with data, contact us for immediate deletion.

11. Changes to This Policy

We may update this Privacy Policy. The "Last updated" date at the top of the page indicates the current version.

Significant changes will be notified via a banner on the site or by email if we have your address.

12. Complaints

If you believe your rights are not being respected, you can file a complaint with the French data protection authority:

CNIL (Commission Nationale de l'Informatique et des Libertés)
3 Place de Fontenoy - TSA 80715
75334 Paris Cedex 07, France
Phone: +33 1 53 73 22 22
Website: www.cnil.fr

13. Contact

For any questions about this Privacy Policy or your personal data:

[email protected]